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Higham Hill Medical Centre 

Important information about the coronavirus (COVID-19)

Please be assured we are still here to look after you during the pandemic. Due to the coronavirus outbreak, how you contact us may be different at the moment. This is to limit face-to-face contact whenever possible and help stop the spread of coronavirus.

GP telephone and video consultations are routinely bookable either online or by calling reception. GPs are also conducting face to face consultations based upon your assessment of clinical need following a discussion between the GP and the patient.

Our Nursing and HCA team continue to provide routine face-to-face appointments for the services they provide.

The latest information on Coronavirus infection can be found on nhs.uk/conditions/coronavirus-covid-19/

In line with current advice, if you develop a new, continuous cough, a fever, or loss of taste/smell, you and your household must self-isolate for 10 days.

There is no need to contact your GP for a certificate to cover this period, 111 can arrange this for you. Please click here for an isolation note https://111.nhs.uk/isolation-note/

If you feel unable to manage your symptoms at home, or you are becoming more unwell, please contact us in the first instance, if however we are closed then contact 111.

NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do. (https://111.nhs.uk/)

For non-urgent queries please submit an online consultation which you can access via this homepage. This service is available Monday to Friday from 8am to 6.30pm. For anything urgent please call us in the first instance. If we are closed then please call 111. In an emergency please call 999.

 

Higham Hill Medical Centre

Opening Hours

Find out when our practice is open, what the GP consulting times are and what to do if you need help when the practice is closed. Find out more

Repeat Prescriptions

Do you need to re-order your medication? Visit our prescriptions page and complete the online form. Find out more

Like To Register?

New to the area and would like to join our practice? We would be happy to help you. Please contact us to enquiry. We are registering new patients from Monday to Friday 10am to 5:30pm Find out more

Parking facilities

Our surgery do not have any parking facility, the off road parking are controlled by local council (Walthamforest), and it is residential parking permit holders only.  To help with our patients who has restricted mobility, we have limited one hour parking permit at cost of £1.70 per permit, and it is limited to one permit at a time, it is not our obligation to provide this, we are only helping for our patients, therefore, we can not guarantee the permits will be available at all time, please call us before your appointment to check, you will be asked to provide your name, DOB and your appointment time.    

Higham Hill Medical Centre Privacy Notice

This privacy notice, which is a requirement of General Data Protection Regulation (GDPR), gives a better explanation on how we use any personal information we collect about you when you register with us. Also this privacy notice is part of our commitment to ensure that we process your information/data fairly, transparently and lawfully.Find out more

Important information about the coronavirus (COVID-19)

The NHS and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

 

The latest information on symptoms of Coronovirus infection and areas where recent travel may have resulted in a high risk of exposure can be found on nhs.uk/conditions/coronavirus-covid-19/

 

NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.

 

Use this service if:

  • you think you might have coronavirus;
  • in the last 14 days you've been to a country or area with a high risk of coronavirus;
  • you've been in close contact with someone with coronavirus.Do not go to a GP surgery, pharmacy or hospital. Call 111 if you need to speak to someone.Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also catch the virus by touching contaminated surfaces if they do not wash their hands. Testing of suspected coronavirus cases is carried out in line with strict guidelines. This means that suspected cases are kept in isolation, away from public areas of GP surgeries, pharmacies and hospitals and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

People living in Waltham Forest are now able to make an appointment to see a GP in the evenings and at weekends. 

Weekday evenings

 GP evening appointments will be available Monday to Friday from 6.30pm to 9.30pm.

Evening appointments will take place at a GP practice in Leytonstone.

Appointments can only be booked by calling 020 8519 3999.

Weekend

GP weekend appointments will be available Saturday and Sunday from 8am to 8pm.

GP appointments are available at three locations –

                              Saturday                Sunday

Chingford              10am - 4pm            Closed

Leytonstone          10am - 4pm            Closed

Walthamstow        8am - 8pm              8am - 8pm

Appointments can only be booked by calling 020 8519 3999.

 How to book

Appointments can only be booked by calling 020 8519 3999.

Booking line hours:

Monday to Friday              12pm – 8pm Saturday to Sunday           8am – 6pm

Minor Ailment Scheme

Every year, millions of patients visit their GP with minor health problems that the local pharmacist could resolve. Instead of booking and waiting for a GP appointment, you can visit your local pharmacist any time: just walk in.

All pharmacists can recognise many common health complaints. They can give advice or, where appropriate, medicines that will help to clear up the problem. So if you have a common health problem, a trip to a participating pharmacy is an option.

The standard prescription charge applies to the Scheme. If you're exempt from paying prescription charges, for example because you're over 60, you won't pay for the medicine.

Minor Ailment Service-Condition List

Waltham Forest Pharmacies participating in the Minor Ailment Scheme.

Fair Processing:

The GDPR creates some new rights for individuals and strengthens some of the rights that currently exist under the DPA with regards to your personal data. You have the right to request from us access to and rectification of your personal data, If you have provided consent for the processing of your data you have the right (in certain circumstances) to withdraw that consent at any time which will not affect the lawfulness of the processing before your consent was withdrawn. 

Personal information held for patients consists of your name, date of birth, marital status, National Health Service number, address, contact telephone numbers, medical condition, your next of kin and a contact number for them.
We have included further details about some of the rights listed in the new legislation relevant to our patients.
Further information

Please see attached document to see these rights document
If you wish to exercise your right, please enquire at reception. Also the practice will have up to one calendar month to process your request."

 please click here for detail.

(Site updated 09/06/2022)
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