Practice Management

Mrs Ayisha Nadat

AMSPAR - Diploma in Practice Management. 

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Ms Cynthia Xu (Deputy Manager)

AMSPAR - Diploma in Practice Management. 

Administration

Ms Alka Gupta (f)
Executive PA diploma from Pitman Training in Holborn. 

 

The PA assists with the Senior GP in administrative tasks such as invoices and help typing medical reports. She does the Practice Accounts, make payments to companies for their services and products, produce claims for reimbursement, part of the Payroll and deals with non-medical Pension queries, minute taking if required. She deals with the Data Awareness and Security Toolkit with the assistance with the DPO (Data Protection Officer). Also, the PA helps the Practice Manager and Deputy in some tasks, if needed."

Reception

Administrator/Receptionist:

Mareen Hussain (Senior/ Head of Reception)

Safaida Yousaf

Maria Robbani

Ghazala Majid

Edanur Baycuman

 

 

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

 
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