Patient information
Information and practice policies
Find guidance about prescriptions, referrals, results, records, forms and practice policies. Search or browse by category to find what you need quickly.
Showing 13 of 13 topics
Prescribing
ADHD and shared care
We are in the final stages of local discussions about ADHD shared care and hope to offer this service once it is formally in place.
Read about adhd and shared carePrescribing
Shared-care medicines
Shared care is an arrangement where a specialist and your GP work together to support your ongoing treatment.
Read about shared-care medicinesPrescribing
Private referrals and private treatment
What the practice can and cannot provide after private assessment or treatment.
Read about private referrals and private treatmentPrescribing
Changes to prescribing
Following national NHS England guidance, we no longer routinely prescribe some over-the-counter and low-priority items.
Read about changes to prescribingAppointments and results
Test results
How results are shared, how long they take and when to contact us.
Read about test resultsAppointments and results
Referral information
How referrals are made and how to follow up an existing referral.
Read about referral informationAdministration
Non-NHS services and fees
Charges for private letters, forms, reports and medicals not covered by the NHS.
Read about non-nhs services and feesYour records
Confidentiality and access to records
Confidentiality, information sharing, online records and access requests.
Read about confidentiality and access to recordsFeedback and safety
Complaints and feedback
How to give feedback, raise a concern or make a formal complaint.
Read about complaints and feedbackFeedback and safety
Zero tolerance and respect
The NHS zero-tolerance policy on violence and abuse towards staff and patients.
Read about zero tolerance and respectFeedback and safety
Safeguarding
How we protect children and adults at risk of harm.
Read about safeguarding